Tagged: Channels


Collaborative calling

Collaborative calling what is that? That is a new feature that allows you to connect a Call Queue in Teams to a Teams channel. With Collaborative Calling (CC) agents in the Call Queue (CQ)...


Pin channels in Teams

A new feature allows you to pin channels in Teams above your teams. This should be available in all tenants for all users now, at least the roll-out was scheduled to be done by...